Chatfuel

Chatfuel offers a flexible refund policy. If you are not satisfied with your subscription, you can request a refund within the first 14 days from the purchase date. To initiate a refund, contact support with your account details. Refunds are processed within 7-10 business days.

You can find your invoices in the billing section of your Chatfuel account. Log in and navigate to the 'Billing' tab. Here, all your transaction history and downloadable invoices are stored. If you need any older invoices, contact support.

Billing occurs monthly based on your subscription plan. The billing cycle starts on the day you subscribe. You will receive a notification before each billing cycle to ensure your payment details are updated.

Chatfuel accepts various forms of payment including major credit cards (Visa, MasterCard, American Express). You can also use services like PayPal for added convenience. Ensure your payment method is active to avoid service disruptions.

Yes, you can cancel a paid plan at any time. Simply go to your account settings and select 'Cancel Subscription'. Follow the prompts to complete the cancellation. You will retain access till the end of your current billing cycle.

To use Chatfuel, follow these steps: Step 1: Sign up on the Chatfuel website. Step 2: Connect your WhatsApp business account. Step 3: Use the Flow Builder to create conversation flows. Step 4: Integrate the chatbot with existing systems if needed. Step 5: Deploy the chatbot and monitor its performance.

Yes, Chatfuel offers a free trial for its Business plan. This allows you to explore the features and functionalities of the platform. Sign up on the website and choose 'Start Free Trial' to activate your trial period.

Absolutely. Chatfuel provides a range of customization options. Use the intuitive Flow Builder to design specific interactions. Pre-made templates provide quick setup for common use cases. Plus, integrations allow smooth connectivity with other tools.

Chatfuel offers support through various channels. There's live chat for real-time assistance and a comprehensive help center. For enterprise users, additional priority support and a dedicated account manager are available.

Depending on your plan, additional costs may include extra conversations or custom bot-building services. Business plan users are charged $0.01 per extra conversation over 1000. Custom integrations and advanced bots may incur additional charges.

Yes, Chatfuel supports integrations with popular platforms like Zapier, Google Sheets, and CRM systems. These integrations facilitate data sharing and seamless operational workflows. Check the integrations tab in your account for more details.