Chatfuro

Message credits in Chatfuro refer to the ability to send and receive messages via your chatbot. Each time the bot sends a message to a user, it counts against your message credits. Credits are used based on the interactions users have with the chatbot. You can refill these credits by upgrading your plan or purchasing additional credits.

Yes, Chatfuro allows customization of the chatbot widget. You can alter the appearance to match your brand’s theme and colors. This includes changing the chat bubble, widget position, and pre-chat form. Customization options ensure the chatbot blends seamlessly with your website's design, enhancing user experience.

The time taken to train your chatbot in Chatfuro depends on the complexity and amount of data you provide. Typically, initial setup and basic training take a few hours. Advanced training, including handling diverse queries and integrating various document formats, may take longer, but the platform is designed for efficiency and ease of use.

In Chatfuro, one document credit refers to the ability to upload and use a single document for chatbot training. This document can be of various formats, including text files, PDFs, or other documentation types that aid in the chatbot’s learning process. These credits are crucial for enhancing the chatbot's ability to provide relevant responses.

The number of users who can interact with your chatbot is generally unlimited. However, the chatbot's response capacity is determined by the message credits available in your selected plan. Ensuring you have sufficient message credits will allow more users to use your chatbot simultaneously without issues.

A single chatbot in Chatfuro is a standalone automated assistant with its own unique set of responses, integrations, and functionalities. Each chatbot serves a specific purpose, such as customer support, lead generation, or answering FAQs. You can deploy multiple distinct chatbots based on the chosen plan's allotment.

Message credits in Chatfuro are renewed monthly. The renewal is based on your billing cycle started from the date you subscribed to a particular plan. Each plan comes with a specific number of monthly credits, and unused credits do not roll over to the next period, so it's crucial to manage them wisely.

The data limit for each chatbot varies depending on the plan you have subscribed to. For instance, the Hobby Plan offers limited storage capacity, while the Growth Plan provides significantly more. You can upload documents, include rich media, and store interactions, all contributing to the data given to a single chatbot.

Yes, you can upload multiple files to a single chatbot in Chatfuro. These files, which can include text documents, images, and videos, help in training the chatbot to respond accurately to user queries. However, the total number of files and storage size might be limited by your subscription plan.

To know the character count of your document in Chatfuro, you can use the integrated document analytics tools. These tools provide detailed insights into the uploaded document, including the number of characters. This is useful for ensuring your document fits within plan limits and helps evaluate the chatbot's training requirements.

Step 1: Sign up on the Chatfuro website and choose your preferred plan. Step 2: Create a new chatbot and customize its appearance and functionalities. Step 3: Upload documents and train your chatbot by providing relevant data and examples. Step 4: Integrate the chatbot into your website using the provided widget code. Step 5: Monitor chatbot performance and fine-tune responses using the analytics dashboard.