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ChatHero

AI-powered omnichannel communication platform.

What is ChatHero?

ChatHero is an AI-powered omnichannel communication platform designed to streamline customer interactions. It integrates multiple messaging channels including Facebook Messenger into one unified inbox. With ChatHero, businesses can build custom chatbots to assist with customer queries. The platform supports real-time live chat, which enhances customer experience and satisfaction. Advanced analytics and KPI tracking help in understanding customer needs and behavior. Additionally, ChatHero offers third-party integrations and appointment booking features. Enterprises can benefit from white label options and personalized customer support. Onboarding services are available for seamless setup and usage.

Use Cases

  • Small businesses: Customer support automation.
  • E-commerce: Sales and order tracking.
  • Enterprises: Comprehensive communication solutions.
  • Startups: Cost-effective customer interaction.
  • Service providers: Scheduling and appointment management.

Key Features

  • Omnichannel Inbox: Integrates multiple messaging platforms into one.
  • Chatbot Builder: Customize AI chatbots for various tasks.
  • Live Chat: Real-time customer interaction.
  • Analytics (KPIs): Track and analyze performance metrics.
  • Appointment Booking/Planner: Manage appointments effectively.
  • Third Party Integrations: Integrate with various other platforms.
  • White Label: Offer a customizable platform.
  • Customer Support: Dedicated support for users.

Pros

Streamlined: Streamlined customer communication.

Easy Integration: Easy integration with multiple platforms.

Custom Chatbots: Custom chatbot building.

Live Chat: Real-time live chat feature.

Comprehensive Analytics: Comprehensive analytics.

Scheduling: Appointment scheduling.

White Label Options: White label options.

Customer Support: Personalized customer support.

Cons

Limited Support: Limited support for some messaging platforms.

Higher Pricing: Higher pricing for additional features.

Pricing

  • Entry: €7 per 1,000 AI message credits/month.
  • Additional Channel: €49/channel/month (WhatsApp, Facebook Messenger, 3rd party integration).
  • Additional Team User: €9/user/month.
  • Extra AI Knowledge Base Storage: €9/GB/month.
  • Onboarding Service: €249/each.

Supported Languages

English
Spanish
French
German
Italian

Contact

  • Email: Not found
  • Address:
  • Phone Number:

FAQ

How to use ChatHero?

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Step 1: Sign up for an account on ChatHero's website. Step 2: Choose your desired plan and complete the payment process. Step 3: Log into your account and navigate to the dashboard. Step 4: Integrate your messaging platforms such as Facebook Messenger. Step 5: Use the chatbot builder to create customized chatbots. Step 6: Set up live chat and scheduling features as needed. Step 7: Utilize analytics to track and improve customer interactions.

What messaging platforms does ChatHero support?

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Can I customize the chatbots in ChatHero?

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Is there a feature for appointment booking and planning?

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What analytics and KPIs can I track with ChatHero?

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Does ChatHero offer a white-label option?

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What are the pricing plans for ChatHero?

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Is customer support available for ChatHero?

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Can I request a demo of ChatHero?

open

What additional services does ChatHero offer?

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Link

Link to ChatHerohttps://chathero.ai

Pricing

Paid

Platform

Website

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