Middleware

To use Middleware, follow these steps: Step 1: Sign up for a Middleware account on their official website. Step 2: Install the Middleware agent on your infrastructure by following the provided installation documentation. Step 3: Configure Middleware settings according to your monitoring requirements and start monitoring your infrastructure in real-time from the unified dashboard.

Yes, Middleware offers a 'Free Forever' plan that provides access to all features within certain usage limits. It's a great option for smaller operations or those who are just starting with cloud observability.

Yes, Middleware offers different pricing plans. These include a 'Free Forever' plan, a 'Pay As You Go' plan with variable rates based on usage, and an 'Enterprise Plan' tailored for large-scale deployments. You can choose a plan that best fits your needs.

Middleware offers several key features, including full-stack monitoring (logs, metrics, traces), real-time insights, a lightweight agent, a unified interface, scalability for various deployments, customizable dashboards, APM (Application Performance Monitoring), and alerts and notifications.

Yes, Middleware is designed to integrate seamlessly with existing systems. The lightweight agent ensures minimal resource usage, and the unified interface makes it easy to manage and monitor various aspects of your infrastructure from a single platform.

No, Middleware is more than just a wrapper for Otel. While it may use OpenTelemetry (Otel) for some aspects of data collection, Middleware offers a comprehensive suite of features that go beyond basic telemetry, including real-time insights, customizable dashboards, and a unified monitoring interface.

Middleware offers flexible data retention options. The platform typically includes three months of retention out of the box, but this can be customized based on your specific requirements. Retention policies ensure that you have access to historical data for analysis and troubleshooting.

Data security is a top priority for Middleware. The platform adheres to strict security standards to ensure that your data is protected. It includes features like encrypted data transmission, compliance with industry standards, and regular security audits to maintain a secure environment.

Yes, you can cancel your Middleware account at any time. The platform provides you with the flexibility to manage your subscription according to your needs. Make sure to follow the official guidelines on the Middleware website for account cancellation to ensure a smooth process.

Yes, Middleware offers discounts for startups and nonprofits. These discounts are part of their commitment to supporting various organizations in optimizing their cloud infrastructure. Contact Middleware directly for more details and to see if your organization qualifies.

The data usage on Middleware is calculated based on your consumption of logs, metrics, and traces. Each component (e.g., log monitoring, APM, synthetic monitoring) has its own pricing model. For example, log monitoring is priced per GB per month, while synthetic checks are priced per quantity used.