Stylo

Stylo is an AI assistant designed to automate the resolution of Zendesk tickets. It helps customer support teams manage and resolve customer queries efficiently by generating unique responses based on internal and external documentation. Stylo also supports multi-language translation and offers dual AI assistants per agent to enhance productivity.

Stylo automates ticket resolution by leveraging AI to generate accurate responses to customer queries. It uses your internal and external documentation to create unique replies. Additionally, Stylo can translate messages into various languages and standardize communication, ensuring consistent messaging while reducing workload for support teams.

Yes, Stylo integrates seamlessly with Zendesk and is also compatible with Shopify. The Shopify integration allows Stylo to pull customer information automatically and resolve tickets based on this data. This integration improves the efficiency of e-commerce businesses by automating repetitive support tasks.

Using Stylo provides numerous benefits including automation of Tier 1 ticket resolution, multi-language support for international customers, standardized communication across support interactions, and increased agent efficiency with dual AI assistants. It also integrates smoothly with Zendesk and offers easy setup and configuration.

Yes, Stylo offers a free 14-day trial for new users. This trial does not require a credit card, allowing you to test the functionality and benefits of the AI assistant before committing to a subscription.

Stylo is priced at $15 per agent per month. This pricing plan offers access to all the core features of the AI assistant, making it a valuable investment for improving customer support team efficiency. Additional details about the pricing and plans can be found on Stylo's official website.

Yes, Stylo supports all major languages. It can translate messages from customers into the preferred language of the support agent and vice versa. This multi-language support feature enables businesses to provide customer service to a global audience efficiently.

Industries that benefit most from using Stylo include customer support teams, e-commerce platforms, technology companies, multinational businesses, and training and development sectors. These industries can leverage Stylo's automation, multi-language support, and dual AI capabilities to streamline their support processes and improve efficiency.

Stylo improves agent efficiency by automating the resolution of common queries, standardizing communication, and translating messages in real-time. This reduces the workload on agents, allowing them to focus on more complex issues. The dual AI assistants also ensure that each agent can handle multiple tickets simultaneously, significantly enhancing productivity.

Stylo's unique selling points include its ability to solve 70% of Tier 1 tickets with a single click, multi-language support, seamless integration with Zendesk and Shopify, and dual AI assistants per agent. These features collectively provide a robust platform for enhancing customer support efficiency and ensuring high levels of customer satisfaction.