SupportChat

Setting up SupportChat is relatively quick. The process involves inputting your website URL and uploading any relevant documents. After uploading, the bot undergoes training to understand the information. This usually takes only a few minutes, making it fast and efficient to deploy on your website.

SupportChat supports a variety of file formats, including PDF, DOCX, TXT, and more. It also accepts website URLs, allowing the chatbot to crawl and understand your site's content. This flexibility ensures that you can use many different data sources to train the chatbot.

Yes, SupportChat supports over 100 languages. This capability ensures that it can interact with a global customer base effectively. Each language model continues to improve as more interactions and corrections are made, ensuring better accuracy over time.

SupportChat is designed to be versatile and can be integrated into virtually any website. It just requires you to provide the URL and the documents you want it to process. This makes it suitable for different types of websites, from e-commerce to educational portals.

SupportChat offers three pricing plans: Free, Standard ($40/month), and Premium (custom pricing). The Free plan includes up to 500,000 words of training data and 1000 user messages per month. The Standard plan includes up to 10,000,000 words of training data and 7000 user messages per month, along with additional features like the removal of branding and priority support. The Premium plan offers unlimited training data and user messages with advanced customization.

SupportChat offers customer support tailored to your subscription plan. The Standard and Premium plans include priority support, ensuring quicker response times. Additionally, the chatbot itself continuously learns and improves, incorporating feedback and corrections from your team.

Continuous learning in SupportChat means that the chatbot is always improving. Each time a user interacts with the bot, it learns from these interactions. Any corrections or updates you make are integrated into its learning model. This ensures the chatbot becomes smarter and more accurate over time.

Yes, you can customize the branding for SupportChat. In the Standard and Premium plans, you have the option to remove SupportChat's branding. This allows you to create a more cohesive brand experience and make the chatbot look like an integral part of your website.

To use SupportChat, follow these steps: Step 1: Sign up on the SupportChat website and log into your account. Step 2: Input your website URL and upload any documents you want the chatbot to know about. Step 3: Wait for the chatbot to finish training based on your data. Step 4: Customize any settings if needed and start using the chatbot on your website.

Using SupportChat offers several benefits, including efficient customer engagement, support for multiple languages, continuous improvement of the chatbot through learning, easy setup and training, and versatility in handling different types of data sources like websites and documents. It's also designed to be user-friendly, making it accessible for businesses of all sizes.