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Click2Magic

Customer support chat application.

Click2Magic Homepage

What is Click2Magic?

Click2Magic is a customer support chat application designed to enhance your interaction with customers. It offers personalized and seamless conversations tailored to meet customer needs.

With Click2Magic, businesses can close leads faster. It integrates with online marketplaces, making it easier for businesses to reach and convert potential customers.

Click2Magic provides a comprehensive solution for customer support. It features a single interface for managing multiple web properties, archives for viewing chat history, and customization options for widget launches.

Use Cases

  • Sales Teams: Real-time chat for converting leads.
  • Marketplaces: Integrate chatbot for customer inquiries.
  • Customer Support Teams: Manage and resolve support tickets efficiently.
  • E-commerce Sites: Provide instant customer service on product issues.
  • Technical Support: Offer troubleshooting and technical guidance to users.

Key Features

  • Real-time Chat: Instant communication with customers.
  • Multi-Website Management: Handle customer queries from different websites.
  • Chat Archives: View and manage chat history easily.
  • Widget Customization: Customize chat widgets to fit website aesthetics.
  • File Attachments: Support for text, audio, and video files.
  • Agent Monitoring: Supervisors can monitor and oversee agent performance.
  • Mobile and Email Notifications: Get alerts and notifications on multiple devices.
  • CRM Integrations: Integrate with existing CRM systems for seamless customer management.

Pros

Easy setup: Easy to use and set up.

Customizable: Customizable widget options.

Multiple channels: Supports multiple communication channels.

Customer support: Excellent customer support.

Web management: Efficiently manages multiple web properties.

Customer satisfaction: Great for increasing customer satisfaction.

Cons

Limited features: Limited features in the free plan.

Complex customization: Widget customization can be complex for some users.

Pricing

  • Basic: Free
  • Professional: $39/month (billed annually)
  • Enterprise: $69/month (billed annually)
  • Add-on: $18/month for extra features

Supported Languages

English

Contact

  • Email: sales@click2magic.com
  • Address:
  • Phone Number:

FAQ

How to use Click2Magic?

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Step 1: Sign up on the Click2Magic website. Step 2: Choose a suitable plan. Step 3: Customize your chat widget. Step 4: Integrate the widget with your website. Step 5: Start engaging with your customers in real-time.

What is Click2Magic?

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What features does Click2Magic offer?

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Who can benefit from using Click2Magic?

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Is there a free plan available?

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Can I customize the chat widget?

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Does Click2Magic support file attachments?

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What are the pricing plans for Click2Magic?

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How can I contact Click2Magic support?

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Does Click2Magic integrate with CRM systems?

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What kind of notifications does Click2Magic provide?

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Link

Link to Click2Magichttps://www.click2magic.com

Pricing

Freemium

Platform

Website

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