DupDub AI

Credits on DupDub are used based on the type and duration of the AI services. For instance, 1 second of AI avatar costs 4 credits, while 1 second of AI voiceover costs 2 credits. Video translation and up-synced translations are calculated at 10 credits per second. The detailed breakdown helps users manage their credits efficiently and plan their usage.

No, unused credits do not roll over to the following month. Each month, you receive a fresh allocation of credits based on your subscription plan. Users are encouraged to utilize their credits within the billing cycle to maximize the benefits of their plan.

Yes, you can change your subscription plan at any time. Upgrading or downgrading your plan is straightforward through the account settings. Any changes will take effect from the next billing cycle, allowing flexibility in managing your subscription based on your usage and needs.

To cancel your subscription, log in to your account and navigate to the subscription or account settings. From there, you can click on the cancel subscription option. Make sure to cancel before the next billing cycle to avoid being charged for the upcoming month.

DupDub does not typically offer refunds for the subscription plans. Users are encouraged to use the 3-day free trial to evaluate the service before committing to a paid plan. However, in exceptional cases, users can contact customer support to discuss their concerns.

Yes, DupDub offers an annual subscription discount where users can save up to 25% compared to paying monthly. Selecting annual billing reduces the overall cost and provides uninterrupted access to DupDub's AI features throughout the year.

To apply a promotion code, go to the checkout page and look for the promo code field. Enter your code in this field and click apply. The discount will reflect in the total amount if the code is valid. Ensure to check the terms of the promotion before applying.

Yes, DupDub's Professional and Ultimate plans include commercial licenses. These licenses allow users to create and monetize videos. Ensure you select the correct plan according to your commercial needs to comply with the usage policies.

If you need further assistance, you can reach out to DupDub's customer support. Contact options may include email, phone support, or live chat, though specific details are not provided on the website. Alternatively, explore the FAQ section for commonly asked questions and solutions.

To use DupDub AI, follow these steps: Step 1: Sign up for a free or paid plan on the DupDub website. Step 2: Log in to your account and access the dashboard. Step 3: Select the AI tool you wish to use, such as voiceover or video creation. Step 4: Upload your script or video file. Step 5: Customize the settings as needed, including language and voice preferences. Step 6: Generate the content and download the final output. For any issues, customer support can assist in navigating the tool.