Tidepool

What is Tidepool?

Tidepool provides powerful analytics for understanding text data from chat conversations, user feedback, and more. It helps in making informed decisions driven by the insights extracted.

Tidepool uses LLM and embedding analysis for a deeper understanding. This eliminates the need for keyword searches in SQL or Jupyter notebooks. It’s an efficient way to unlock hidden insights.

The platform is user-friendly and accessible to all. Technical analysts and non-technical stakeholders alike can benefit from it. Data insights drive business growth and efficiency. Tidepool is SOC 2 Type II certified, ensuring data security. It supports integrations and self-hosting options. Find opportunities and scale analytics efficiently.

Use Cases

Business Analysts: Gain deep insights into customer sentiments and improve business strategies.
Product Managers: Understand user feedback to enhance product features and user experience.
Marketing Teams: Analyze conversations to tailor better marketing campaigns.
Technical Analysts: Use data insights for problem-solving and technical improvements.
Sales Teams: Understand customer needs and tailor sales pitches effectively.

Key Features

Comprehensive Text Analysis: Analyzes chat conversations, user feedback, and more.
LLM and Embedding Analysis: Provides deep understanding without keyword searches.
Insight Discovery: Extracts and displays actionable insights from text data.
Scalable Analytics: Handles datasets of all sizes efficiently.
Intuitive Interface: User-friendly for both technical and non-technical users.
Data Security: SOC 2 Type II certified, ensuring top-notch data security.
Custom Integrations: Supports warehouse-native integrations and self-hosting.
Attribute and Event Prediction: Predicts and analyzes various data attributes.

Pros

User-friendly: User-friendly interface.

Deep insights: Deep insights from text data.

Scalable: Scales with business growth.

Secure: Secure data handling.

Integrations: Supports diverse integrations.

Accessibility: Accessible to non-technical users.

Decision-making: Helps in decision-making.

Reduced searches: Reduces need for complex searches.

Cons

Expensive: Enterprise pricing may be high for small businesses.

Setup required: Requires proper setup for maximum benefit.

Limited offline: Limited offline support.

Pricing

Starter: Free, 50K events per month, 5 predicted attributes, 5 seats, Community Slack support.
Growth: $200/month, 250K events per month, 25 predicted attributes, unlimited seats.
Enterprise: Custom pricing, unlimited events, unlimited predicted attributes, unlimited seats, dedicated Slack support.